Shipping & Handling
- Effective 14/06/21 our delivery charges are as follows:
| Shipping Address | Order Value | Delivery Charge |
|---|---|---|
| Dublin Postal Districts * | < €100.00 | €5.50 |
| > €100.00 | FREE | |
| Co Dublin | < €100.00 | €5.50 |
| > €100.00 | FREE | |
| Ireland outside Dublin City & County including Northern Ireland |
< €50.00 | €10.00 |
| €50.00 to €100.00 | €7.50 | |
| > €100.00 | FREE | |
| UK | We no longer ship to GB customers | |
* This encompasses all the Dublin postal districts 1 to 24 plus parts of County Dublin including Stillorgan, Blackrock, Dun Laoghaire to Shankhill. Please refer to map below:
- There is NO minimum order.
- We ship to all parts of the island of Ireland.
- We are no longer able to ship to customers in GB
Pick Up in Dublin Service
- For customers who live outside Dublin and come to Dublin for a visit we offer a pick up service.
- Customers should advise in advance the date of their trip to Dublin so that we can coordinate the place, date and time.
- This service is available at no charge.
Delivery Schedule
- Customers in Dublin will be informed of delivery arrangements within 24 hours of receipt of order.
- For customers outside Dublin, goods will be shipped within 2 working days of receipt of order.
- Deliveries will be made between 9am to 6pm and a signature from the consignee will be required by our courier.
- If there is nobody at home, the shipment will be delivered to your local DPD or ParcelMotel depot; the location will be highlighted on a delivery slip.
- It will be the responsibility of the customers to collect goods once the first delivery attempt has been made.
Payment Terms
- Payment options are PAYPAL, credit card (via Stripe), bank transfer or postal order.
- We no longer offer cash on delivery as a payment option.
Refund Policy
- If you are not happy with a product, please indicate reasons prior to returning.
- Details on the steps to follow will be informed the very same day. We will refund you with a cheque or credit note, excluding shipping charges.
- Product must be received unopened within 30 days of purchase, otherwise we will not be able to refund.